Turning Tourism Products into Extraordinary Experiences (Bremer Bay)

Do you want to learn how to take your tourism product and turn it into an awe-inspiring, positive, word-of-mouth, holiday-of-a-lifetime experience?

This half-day workshop examines what experiential travel is and why it is the fastest growing sector of the tourism economy. Discover new methods to make personal connections with your customers. Create experiences that are inherently personal, engage their senses and connect on an emotional, physical, spiritual or intellectual level.

This workshop covers a step-by-step approach to creating authentic experiences that resonate with your customers long after they have departed. Join us to learn:

• What experiential travel is and why it has value
• What visitors most want to experience and understand how to present customized experience opportunities
• How to stimulate your customer’s five senses and establish a “WOW!” moment

Morning tea and lunch provided. Lunch will be served at 12 noon at the conclusion of the workshop.

About the Trainer:
Lenore Lyons has over 25 years of experiences as a trainer and public speaker. She has spent the last twelve years working in the tourism industry, including extensive experience in visitor servicing, destination management, and tourism marketing. Together with her husband, FACET Golden Guide winner Dr Dave, she established a tour company that was inducted into the WA Tourism Hall of Fame and won two medals at the QANTAS National Tourism Awards. Lenore is passionate about sharing her experiences and helping others to grow successful businesses.

This workshop is supported by the Foundation for Rural and Regional Renewal (FRRR) and the ANZ Seeds Fund, the Bremer Bay CRC and the Great Southern Centre for Outdoor Recreation Excellence (GSCORE).

FAQs

How can I contact the organiser with any questions?

If you have any questions about the workshop, please call the Great Southern Centre for Outdoor Recreation Excellence (GSCORE) on (08) 9892 0113.

What's the refund policy?

Refunds are available up to seven (7) days prior to the event. More information.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes, if you are unable to attend the workshop, you can transfer your ticket to another person in your organisation.